- Under Work type select Release Notes
- Leave the status as New
- In the Summary field, use the following naming convention: [Product Name] – Release Notes – [MM.YYYY]
This guide provides a simple step-by-step process for submitting a Release Notes ticket request in the Training & Documentation (T&D) project board. All team members should follow this workflow to ensure consistency across product lines.
Step 1: Access the Jira Board
- Go to the Training & Documentation Jira board
- Click "Create" at the top of the page
Step 2: Complete Required fields

Step 3: Review and Complete the Release Notes Template
- Download the Release Notes Template provided in the ticket description.
- Refer to the Release Notes Example as a guide. This shows the level of detail and information our team needs to successfully publish the release notes.
- Complete the Template by filling in the required release notes information in the template.
- Review the completed template for accuracy and completeness before submitting.

Step 4: Attach the Document
- Attach the completed Release Notes Template to the ticket in the Attachments or Description section.
Step 5: Submit
- Click Create to submit the ticket.
By following this workflow, you ensure that Release Notes requests are consistent, accurate, and ready for publishing by the Training & Documentation team.
Last modified Oct 02, 2025
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